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Good to see customer service is still regarded as important by some! I.A. Warrington
ErgonomicsErgonomics Lighting Ergonomics - Survey and Solutions
Poor lighting can cause several problems such as: * insufficient light - not enough (too little) light for the need, This document summarizes general ways to detect and solve some of the more
common lighting problems. Information on how to conduct a more detailed (or
formal) lighting survey is located at the end of this document. What should you know about insufficient light? Poor lighting can be a safety hazard - misjudgement of the position, shape or speed of an object can lead to accidents and injury. Poor lighting can affect the quality of work, specifically in situation where precision is required, and overall productivity. Poor lighting can be a health hazard - too much or too little light strains
eyes and may cause eye discomfort (burning, etc.) and headaches. The amount of light we need varies and depends on: * the type of task being done (such as demands for speed and accuracy), The amount of light falling on a surface is measured in units called lux. Depending on the factors noted above, adequate general lighting is usually between 500 and 1000 lux when measured 76 cm (30 inches) above the floor.* Examples of industrial and office tasks and the recommended light levels are in the table below. Table Type of Activity Ranges of Illuminations (Lux)** * Modified from: IESNA Lighting Handbook. 9th ed. Illuminating Engineering Society of North America, 2000. p. 10-13. **Lux = Lumens (quantity of light) per square metre. To reach proper light levels, many light fixtures are designed to reflect light off walls, ceilings and objects. The amount of light reflected off a surface can be measured. Suggestions for the percent of light reflected off surfaces in a typical office include: * window blinds (40-50%), The percent value refers to the amount of light that a surface reflects relative to the amount that falls on the surface. In addition, light fixtures that are too widely spaced or wrongly positioned
can create shadows. Objects between the light fixture and work being done can
block the light and cast shadows. Likewise, workers sitting with their backs
to windows, with light fixtures directly overhead or to the rear, cast shadows
on their own work surfaces. How do you test and correct for insufficient light problems? To detect insufficient light, try the following: * Wipe light fixtures with a damp cloth to check for cleanliness. An evenly
deposited film of dust is hard to detect by sight alone. Workers should sit in their normal working positions during measurement to give you accurate results. To correct insufficient light: * Replace bulbs on a regular schedule. Old bulbs give less light than new
ones so replace them before they burn out. Follow manufacturers' instructions. What should you know about glare? Glare is a common lighting problem. Glare is what happens when a bright light source or reflection interferes with how you are 'seeing' an object. In most cases, your eyes will adapt to the brightest level of light. When this adaptation happens, it becomes harder to see the details in the duller or darker areas of the work space (even though they are actually sufficiently lit!). Glare can cause annoyance and discomfort, and can actually decrease a person's ability to see. Reflected glare is caused by: * Light reflected from polished, shiny or glossy surfaces Direct glare is caused by: * very bright light from poorly positioned light fixtures, or How do you detect glare? There are several ways to find sources of glare. * When in your normal working position, look at a distant object at eye level. Block the light "path" from the fixtures with a book or cardboard. If the distant object is now easier to see, the light fixtures are probably producing glare. * To detect reflected glare, look at the task from your normal working position. Block the light falling on it from the front or above. If details are now easier to see, reflections are a problem. * Place a small mirror face up on the work surface. The mirror reflects light
from above, the light fixture is responsible for glare. How do you correct glare problems? To correct glare, try: * Using several small low-intensity light fixtures rather than one large high-intensity
light fixture. * Using low gloss paper or apply flat or semi-gloss paint and matte finishes
on 'offending' surfaces. Remove highly polished and shiny objects. How can you detect if there is "improper contrast"? There are two types of contrast problems - the first occurs when there are very different light levels from one area to another, and the other is contrast between the colours of objects. The immediate work area should be brighter than surrounding areas. If the surrounding area is brighter than the work area, your attention is distracted away from the work area. The contrast between colours of objects, such as between the print itself and paper or text and background on computer screens, can also cause problems. Too little contrast between print and the paper - or characters on a VDT screen and the background - makes reading tasks difficult. In an industrial setting an example would be that moving and stationary machine parts are hard to distinguish if they are the same colour. How do you check and correct for poor contrast? * Look for areas with great differences in light levels. To correct for poor contrast: * Increase the contrast between objects and the background. Use ink pens rather
than pencils, and white paper rather than grey. Adjust photocopier exposure,
VDT brightness and contrast controls. What should you know about poorly distributed light? When light is poorly distributed, parts of the ceiling and general surroundings will seem dark and gloomy. Substantial differences in light levels force your eyes to readjust when moving from one light level to the other. Workers may find it difficult or impossible to see properly. You can detect poorly distributed light by: * Looking for dark areas and uneven lighting. Correct for poorly distributed light by: * Supplementing or replacing light fixtures with ones that distribute some
light upwards. How do you conduct a more detailed lighting survey? A complete lighting survey may be needed to identify and solve more subtle or complicated problems. A complete lighting survey requires complex equipment and practical experience. Follow the manufacturer's instructions for the proper handling, care and maintenance of instruments. Many different techniques and instruments are available. Each of them has its own advantages and disadvantages. A complete basic lighting survey includes the following: Illuminance Illuminance is the amount of light falling on a surface. The unit of measurement is lux (or lumens per square metre = 10.76 foot candles, fc). A light meter is used to measure it. Readings are taken from several angles and positions. Luminance Luminance is the amount of light reflected from a surface. The unit of measurement is candela per square metre (equals 0.29 foot-lamberts). An illuminance meter is used to measure it. Several measurements are made and averaged. Luminance tables are consulted for reference values. Contrast Contrast is the relationship between the brightness of an object and its background.
A luminance meter is used to measure it. The following formula is used to calculate
contrast and provides a number between 0 and 1. The average contrast should
be above 0.5: Reflectance Reflectance is the ratio of light falling on a surface to the light reflected from a surface, expressed as a percentage. A light meter is used to measure it. Reflectance can also be measured using a reflectometer or by comparing the surface of interest with colour chips of known reflectance. To determine reflectance, the light meter probe is placed on the test surface
to measure light falling on the surface. Next, place the probe 5-7 cm away facing
the surface to measure the light reflected from the surface. The following formula
is used to calculate reflectance:
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